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Change Management Overview

Change management tracks planned work on production systems — patches, configuration updates, network changes, and OT maintenance — with approvals and links to incidents, releases, and maintenance windows.

Requires module.changes. Permissions follow resource CRUD: changes.read, changes.create, changes.update, changes.delete.

TypeTypical use
StandardPre-approved, low-risk, repeatable
NormalRequires CAB / approver sign-off
EmergencyUrgent fix; emergency reason required

See Change Types and Approval Workflow.

  • /changes — list and filters
  • /changes/new — create
  • /changes/:id — detail, timeline, approvals, linked incidents/assets

Changes may link to incidents, assets, releases, and maintenance windows. VPN policies can require an approved change ID before connect.